Yes – We recommend you let your Whitby floor acclimatise for at least 24 hours before installing. This needs to be in the same room that it will be installed in, and it needs to remain within the sealed packaging. The sealed packaging helps ensure the floor doesn’t warp with the change of temperature from different environments. Do not store the flooring outdoors, in an outbuilding, or anywhere with damp or condensation problems.

The surface immediately beneath a Woodpecker floor must be in good structural condition, free from damp rot, fungal or insect infestation, and contaminating residues. It must be flat with uneven areas not exceeding 3mm over a 2m area. Naturally, the surface should be vacuumed and totally free of debris before fitting begins. Hot pipes should be well insulated to prevent localised hotspots, which can cause Whitby flooring to distort.

Not in normal living conditions (temperatures of 15-25°C). However, allow a gap of 2-3mm for Whitby floors where there is likely to be temperature variation beyond normal living conditions. Eg. Conservatories.

Our cleaning kits for lacquered floors are suitable for your Whitby floor to keep them shining, alternatively use a well wrung damp mop.

The best way to conceal small scratches and marks on our Whitby range is with Scratchfix – a quick and easy method to restore scratches on resilient floors.

No – Whitby floors have built-in underlay therefore additional underlay should not be used. This can create additional bounce which can damage the joints. If you need to raise the height of the floor, then we recommend using plywood.

No – Whilst Whitby is waterproof, long exposure to continuous water is not recommended, therefore bathrooms are fine but wet rooms would not be suitable.

Yes – You can use this floor with underfloor heating.

This floor has Easiloc/click-joints.

This floor should only be floated.

The wear rating for Whitby is AC4.

Whitby has a slip resistance of R10.

Whitby is 6mm thick.